SRO update…

Spent quite a bit of time thinking this last week about this subject – what I am trying to do is come up with a set of real examples will help to see if an SRO is “really doing the job” …

So if we look at just one indicator in the competence of an SRO – let us say “Sets the context for, and is directly involved in, all assurance reviews”  what would the real actions be? (we can of course debate if this is a useful indicator – but just assume it is for now)

So on the EB scale of Wobbly Bike what evidence would you expect to see…

1 No evidence (or Unconscious Incompetence)

So when you meet the SRO they can talk about it.

2) Some evidence (Conscious Incompetence)

The programme has a schedule/plan of assurance activities and a feedback loop i.e. reporting on any issues

3) It looks good – but still not there (Conscious Competence)

The SRO proactively taken part in the creation/development of any quality strategies and set any tolerance required and there is a clear distinction between the assurance of the programme, the projects and the key deliverables/outcomes and that each predicted assurance activity the programme manager has an agreed criteria for its success.

4 We are finally there…(Unconscious Competence)

There is evidence that the assurance events are effective, lessons are being learned and applied to future events within and externally to the programme and the improvements are clear to see as a result of applying these lessons learned.

Work in progress – trying to find the DNA/Fingerprint of the SRO…